Charles James Fox Returns Policy


Standard delivery - 4.25

We aim to have your item(s)with you within 14 days. However, if on the rare occasion we cannot source your item there may be a delay. Therefore please allow 28 days before contacting us. We will always let you know if your item is delayed.
Some of our items are made to order, but if you need an item for a special occasion or particular date we will always try to accommodate you. If you need the item for a special date please let us know.



In the unlikely event that you are experiencing a problem with your order, we will always try to be as understanding as possible. Please note, however, any personalised items are non-refundable*. If you return an item within 30 days of receipt we will give you back the amount you paid for the item, or offer an exchange. Any item bought on offer, or via a discount voucher will be refunded at purchase value.

(*unless you are unhappy with the quality of the product on receipt).

We will always try to process returns as quickly as possible, but during busy periods, or if we are unable to source items, there may be a delay of which we will always keep you fully informed. Normally, please allow 30 days for returns to be processed before contacting us.


If you are returning goods for refund or exchange please send them to:

Returns at Charles James Fox
28 Ashwell Road
Oakham
Rutland
LE15 6QD

Please enclose a brief note explaining the reasons for your return and if you would prefer a refund or exchange. Please include a cheque made payable to 3rd Man Cartoons for 4.25 to cover postage costs.

If your clothing items do not fit, please return the item(s) and depending on your preferences and stock levels, we will exchange for a different size. Please provide a written reason for the return of your item, and if the item is the wrong size, please let us know which size you would like it exchanged for.
Please note that any personalised items cannot be returned.

For any other questions, or queries about returns, please contact us